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Meet The Team

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Paul Peters

Director of The Cyber Resilience Centre for Wales

Paul has been a police officer for over 25 years’ spending most of his career as a detective. Paul joined the Metropolitan Police Force in April 1995, and over the next fourteen years he served on various units and boroughs. In 2009 Paul transferred to South Wales Police and was posted to the Major Crime Investigation Team where he took on the role of Senior Investigating Officer for murders and other serious and complex investigations.

In 2014 Paul transferred to Tarian, the Regional Organised Crime Unit that covers the three Southern Wales police forces where he was responsible for leading investigations by the Economic Crime and the fledgling Regional Cyber Crime Unit. During that time, Paul worked closely with businesses across Southern Wales to raise awareness of the cyber threat and secured funding from Welsh Government to implement Protect initiatives across Wales.

Paul also spearheaded a partnership collaboration to create a Cybercrime Prevent package involving education, awareness and law enforcement support across Wales.

Michael Preston

Head of Cyber and Innovation

Mike is a current serving Detective Inspector with a proven background in investigating Major Incidents and Serious Organised Crime.

He is well versed in collaborative working, having spent 6 years seconded to specialist operations departments at the Regional Organised Crime Unit (Tarian) and the National Crime Agency.

Since returning to his home force he has held management positions at Gwent Police Cyber and Financial Investigation Unit, The Major Incident Team, and Special Branch.

He has strong links with local, regional and national investigation teams who operate across the Prepare, Prevent, Protect, and Pursue networks.

Having seen firsthand the serious harm which can be caused by cybercrime, Mike is passionate about helping Welsh businesses protect their customers, their supply chain and themselves from the significant risks posed by cyber criminals.

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Keira Davies

Client Relationship Manager

Keira has been a client relationship manager at the WCRC since April 2021. She is focused on helping members by talking through their concerns on how cyber-crime could affect their businesses, and then acts as a liaison for members to speak with police officers and support advisors.

As well as working for the WCRC, Keira recently set up her own online clothing business. Her experience enables her to relate to the concerns online retailers and micro businesses have with regards to the risks posed by cyber-crime.

Welsh is Keira’s first language and she enjoys being able to communicate fluently with members through the mediums of both Welsh and English.

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Katie Hill

Client Relationship Manager

Katie has been part of the WCRC team since its launch. She is a client relationship manager helping member businesses identify cyber security pain points, and then refer them to appropriate team members who can discuss the most effective ways to address them through tailored packages of support. 

Achieving both AAT Level 2 in Accounting and a Microsoft Excel Specialist certification solidified Katie’s interest in the logistics side of business. Alongside this, she has almost three years’ work experience in retail and thrived in the fast-paced environment. She enjoys being able to build relationships with customers and brings this motivation and passion to her current role in helping clients get the support they need in the cyber world. 
 

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James Ikin 

Client Relationship Manager

James joined the WCRC in spring 2021 and excels in his role which includes connecting with clients who are looking to improve their cyber resilience, and helping them to access the most appropriate guidance and support offered by the WCRC and our trusted partners.

With a passion for data security, business law and helping others, James believes this role within the centre is perfect for him. With the increase in cyber-attacks across businesses not just in Wales but throughout the UK, James enjoys being able to put his enthusiasm for what he does to the test.

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Jacob Edwards

Client Relationship Manager

Jacob is a client relationship manager who joined the Cyber Resilience Centre for Wales (WCRC) in 2021.

In his role, he works with organisations which have registered to be a WCRC member, overseeing the client-relationship journey. This involve takings individuals through a step-by-step process of their cyber requirements, capturing and triaging their concerns, and arranging appointments with police officers and membership support advisors to ensure that a membership package tailored to their specific needs is created.

With several years of retail and customer service experience, Jacob is confident with clients and can develop relationships quickly and is also bilingual in Welsh and English.

He is very passionate to support businesses across Wales and help protect them from any cybercrime and ransomware, allowing the business community to thrive.

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Danielle Healy

Membership and Services Advisor

Danielle joins the Cyber Resilience Centre for Wales as the Membership and Service Advisor, to help businesses in the region benefit from the wealth of cyber guidance and services that the centre has to offer.

 

Having worked as a client executive in the technology sector for over 10 years, Danielle has a wealth of experience in supporting small to medium businesses through championing a no jargon approach.  

 

In her spare time, Danielle enjoys fitness training.